01 · PLAN
Turn customer demand into executable transport orders
Standardize order intake, service rules, routes, time windows and carrier assignment.
- Order validation
- Dispatch and load planning
- Carrier assignment

TRANSPORTATION MANAGEMENT SYSTEM
Coordinate orders, carriers, vehicles, route events, delivery evidence and freight settlement in one transport execution chain.
DIRECT ANSWER
A practical China TMS should connect customer orders, dispatch, carrier and driver collaboration, route milestones, electronic proof of delivery, exceptions, freight calculation and reconciliation.
The correct product shape depends on the network: urban distribution, third-party logistics and less-than-truckload operations have different dispatch, branch, route and settlement requirements.
OPERATING MODEL
01 · PLAN
Standardize order intake, service rules, routes, time windows and carrier assignment.
02 · EXECUTE
Drivers, carriers, branches and customer teams work from consistent milestones and exception records.
03 · SETTLE
Rates, adjustments, proof of delivery and exception outcomes feed a traceable settlement process.
DECISION GUIDE
| Model | Best fit | Distinct requirement |
|---|---|---|
| Urban distribution | Retail, FMCG and warehouse delivery | Time windows, route density and multi-drop execution |
| Third-party logistics | Multi-customer logistics providers | Customer rules, carrier collaboration and margin visibility |
| LTL network | Line-haul and branch networks | Branch handoffs, loading, routing and freight allocation |
COMMON QUESTIONS
Yes. A project normally defines master data, order, status, cost, document and exception interfaces, along with ownership and retry rules.
Deployment and service scope depend on product selection, integration, data requirements and the China operating model. The commercial proposal confirms the final architecture.
A forwarder with road execution usually needs multi-customer order rules, carrier collaboration, milestone visibility and settlement. Cross-border cargo visibility can be added when carrier status data is not enough.